Electric Vehicle Mobile Charger
Specialist Electric Vehicle Recovery & Mobile EV Charging
Book Recovery
Our mobile charger can deliver an emergency topâup at the roadside, but your 12V battery must have enough power to wake the vehicle and allow the highâvoltage charge port to open and accept charge.
We offer Emergency âBoostâ Charging â adding 20â30 miles of range in roughly 15â30 minutes, enough to reach the nearest public charging station.
Important: This is a shortârange recovery solution only. It is not intended to provide a full charge, but to safely get you to a suitable fixed charging point.
Our role is to recover your EV safely, protect its highâvoltage system, and either provide a controlled mobile charge or transport it securely to a specialist repair facility.
On electric powered vehicles, unique challenges arise during recovery, such as the Emergency Neutral state. When the wheels are locked, it is often because the electronic parking brake and the electric motor are directly connected to the wheels, preventing standard rolling.
Check manufacturer-specific instructions
for the precise neutral override steps .
Simple causes:
Parking brake engaged (electronic parking brake may stay locked if the battery is dead)
Car stuck in Park (P) due to no power
Brake system fault or seized brakes
Drivetrain issue (motor or gearbox fault)
If wheels still wonât turn. We strictly recommend flatbed transport only (all wheels off the ground by use of wheel dollies/skates under each wheel). . This will ensure the safety of the vehicle's powertrain, regenerative braking system and chassis. We use over-the-wheel straps exclusively.
We do not hook chains to the suspension or battery casing under the chassis,
as this can cause catastrophic damage to the high-voltage system.
At OnMove, we provide dedicated Electric Vehicle (EV) Recovery and Mobile EV Charging services designed specifically for modern electric cars. Whether your battery is low, your vehicle will not âwake upâ, or you are unable to reach a public charger, our specialist flatbed recovery and mobile charging solutions are built around EV safety and manufacturerâaligned protocols.
Many highâvoltage (HV) faultsâsuch as P0AA6 (High Voltage Isolation Fault) or P0A80 (Battery Pack Malfunction)âare designed as âhard locksâ for safety. If the vehicle detects a highâvoltage leak, isolation issue, or short, it will permanently lock the internal contactors to reduce the risk of fire or electric shock.
In these situations, no mobile charging or âboostâ can override the safety lockout. The vehicle must be transported on a flatbed to an appropriate EVâqualified workshop or dealer for diagnosis and repair.
We can jumpâstart the 12V battery to power up the dashboard and control systems if the 12V is flat. This may allow the car to shift into neutral, open the charge port, or enable safe loading onto our flatbed.
However, you cannot jumpâstart the highâvoltage battery with cables. The HV system is fully isolated and protected by the vehicleâs own safety architecture. Any attempt to bypass this is unsafe and strictly avoided under our recovery protocols.